Use the drop-down menus to choose the most precise words to complete the letter. Dear Sir or Madam: I am writing this letter to tell you how unhappy I am with your product. I bought the juicer after seeing it advertised on television. I love fresh-squeezed juices and wanted to make it at home. The of your product seemed reasonable, and I was very excited to receive my order in the mail. However, I quickly realized that your product is of quality. The pulp from the fruit got stuck in the machine parts, and there is no way to clean it. With the holes blocked, I cannot make juice anymore. I am writing to request a full. Your product was a disappointment.