Being an Effective Co-worker Answers

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1
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Which of the various interpersonal skills is most important? Justify your answer.

Answer:

Communication is the most important interpersonal skill because coworkers need to share information clearly, listen to one another, and address misunderstandings. Strong communication also helps a team cooperate and solve problems.

2
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Explain the difference between personal traits and interpersonal skills.

Answer:

Although both sets of qualities are necessary to succeed in the workplace, a personal trait is a part of your character, analogous to your attitude and how you see and interact with the world at large. Interpersonal skills are the behaviors and tools that you actually use to deal with other people. Traits are how you approach things, and skills are what you do to deal with them.

5

Your coworker Kevin is sitting quietly at his desk. He is obviously upset. To show him empathy, you should ______.

A
Tell him a funny joke
B
Offer to pay for his lunch today
C
Ask him how he’s feeling
D
See if his supervisor knows Kevin is upset
6

Summarize the steps of the CETR plan.

Answer:

• Choose a goal • Engineer a plan and stick with it • Track your progress • Repeat

7

Explain why it is important to get along with people in the workplace.

Answer:

Getting along with people at work makes communication and teamwork easier. It helps coworkers solve problems, support one another, and complete tasks efficiently. Positive relationships also improve morale and reduce unnecessary conflict.

9

The easiest and best way to get respect is to ______.

A
Do more work than anyone else
B
Aggressively promote yourself
C
Get to the office early and stay late
D
Listen to and consider other people’s ideas
11

Which of the various interpersonal skills is most important? Justify your answer.

Answer not available
12

Explain the difference between personal traits and interpersonal skills.

Answer not available
13

Summarize the steps of the CETR plan.

Answer not available
14

Explain why it is important to get along with people in the workplace.

Answer not available

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