Communication and Technology: Etiquette on the Web Answers

The rules and conventions governing correct or polite behavior and communication are called ______________.a.cultural normsb.etiquettec.netiquetted.guidelines

The rules and guidelines for appropriate computer mediated communication are called ________.a.social normsb.etiquettec.netiquetted.manners

“Hey-I dropped an application off last week and was wondering if anyone had a chance to look over it yet. Get back to me, please.”What is the Internet communication problem in the email above?a.poor spellingb.all capital lettersc.ignoring social conventionsd.forwarding emails

In order to ensure your message is clear and easily understood you should ____________. a. compose an email very quickly b. read your writing out loud c. avoid responding to emails d. none of the above Please select the best answer from the choices provided

There are no commonly understood rules or guidelines for communicating online.

To Who it May Consern, I am writing to request more information about State Universities Freshmen WorkStudy Program. My address is: 123 Main Street, Columbia WA, 55500 Thank you, Stephan Smith What is the Internet communication problem in the email above? a. grammar errors b. no greeting c. poor spelling d. both a and c Please select the best answer from the choices provided

Sending an email to customer support before looking through the site and reading the frequently asked questions is an example of not a.reading your writing out loudb.doing your researchc.checking for grammar or spelling errorsd.considering the needs of others

Whenever you communicate online, remember _______________.a.to delete anything you don’t want to keepb.everything you put online is available foreverc.to always share your personal informationd.all of the above

Which of the following is not part of the four ways you can avoid problems with email communication?a.Be brief.b.Proofread your message.c.Reply right away after you get an email.d.Seek other ways to relay your message.

When you send large attachments, you are not _____________.a.considering the needs of othersb.doing anything wrongc.helping to maintain respectful communicationd.following social conventions