In certain situations, simple images can be more effective communication tools than written or verbal instructions. Please select the best answer from the choices provided.
It is best to be an aggressive communicator because then you will always get what you desire.
Which of the following messages is most clearly stated?A.Please be here around 7:00 tomorrow.B.Please be here around 7:00 a.m.C.Please be here at 7:00 a.m. tomorrow.D.Please be here tomorrow.
Which of the following statements is a blaming message?A."I think we made a mistake."B."You've messed up everything!"C."We can't mess this up."D."I apologize for the error."
As she pushed me aside, she yelled, "You're in my way! Move it NOW!" She didn't even make eye contact. This is an example of what style of communication? A. Passive B. Aggressive C. Assertive Please select the best answer from the choices provided.
An active listener is someone who interrupts the speaker to ask questions.
Identify the statement that does NOT demonstrate active listening.A."So what I heard you say was __________."B."What did you mean by __________?"C."Sorry, I was distracted. Could you repeat __________?"D."I guess you must have felt __________."
Which of the following statements is NOT true for aggressive communicators?A.criticize, blame, or attack othersB.speak loudly and overbearinglyC.listen wellD.use humiliation and intimidation
Speaking skills to work on for effective communication include __________.A.reading body language and active listeningB.voice volume, tone, and pitchC.reading body language and voice volumeD.tone, pitch, and active listening
Which of the following is NOT a benefit of being an assertive communicator? A.gaining self-confidenceB.earning respect from othersC.creating dishonest relationshipsD.improving decision-making skills
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