Communication Answers

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22
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Which of these attributes are consistent with a passive communicator?

A
low self-esteem, anger at self, disrespected by others
B
criticize, blame, or attack others
C
interrupts and does not listen to others
D
good eye contact, good posture, and well-respected
23

In certain situations, simple images can be more effective communication tools than written or verbal instructions. Please select the best answer from the choices provided.

A
T
B
F
24

Which of the following is NOT a benefit of being an assertive communicator?

A
gaining self-confidence
B
earning respect from others
C
creating dishonest relationships
D
improving decision-making skills
26

Text messaging is an example of nonverbal communication. Please select the best answer from the choices provided.

A
T
B
F
27

Assertive people have all of the following attributes EXCEPT:

A
self-respect
B
respect for others
C
high self-esteem
D
superior attitude
28

Identify the statement that does NOT demonstrate active listening.

A
"So what I heard you say was __________."
B
"What did you mean by __________?"
C
"Sorry, I was distracted. Could you repeat __________?"
D
"I guess you must have felt __________."
29

As she pushed me aside, she yelled, "You're in my way! Move it NOW!" She didn't even make eye contact. This is an example of what style of communication?

A
Passive
B
Aggressive
C
Assertive
30

Which of the following is a barrier to effective communication?

A
using excessive amounts of jargon
B
communicating while physical distractions are present
C
using an incorrect communication channel
D
all of the above
31

An active listener is someone who interrupts the speaker to ask questions.

A
T
B
F
32

One should always use a low voice when speaking.

A
T
B
F
33

Which of the following statements is NOT true for aggressive communicators?

A
criticize, blame, or attack others
B
speak loudly and overbearingly
C
listen well
D
use humiliation and intimidation
34

Which of the following statements is NOT true for aggressive communicators?

A
criticize, blame, or attack others
B
speak loudly and overbearingly
C
listen well
D
use humiliation and intimidation

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