Computer Technology and Applications Answers

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1
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A spreadsheet program allows a user to _______.

A
Perform complicated calculations automatically
B
Deliver elegant presentation to a large audience easily
C
Organize, send, and retrieve e-mails quickly
D
Keep viruses from infecting their computers
2
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A consumer might read a corporate blog in order to ________.

A
Find a personal connection to a company
B
Read a large number of differing opinions
C
Seek help with a technical issue
D
Buy products from a company
3

Social networking sites are changing the way that businesses ________.

A
Pay their employees
B
Find potential employees
C
Write expense reports
D
Fire bad employees
4

Which form of Internet communication would a consumer seek out if they wanted to get personal perspectives into a company and its products?

A
Website
B
Corporate blog
C
Customer response e-mail
D
Banner ads
5

Fair use allows individuals to break copyright so long as they ________.

A
Think that they are being fair in their use
B
Can prove they are not infringing on copyright
C
Share copyrighted material with everyone
D
Ask for permission, even if they get no response
6

Social networking allows businesses to _______.

A
Connect with hundreds of consumers at once
B
Provide personal feedback to consumers
C
Advertise in a cost effective way
D
All of the above
7

Which of the following is NOT a legitimate use of the Internet for businesses?

A
Providing product information to customers on your website
B
Managing your corporate image by using social media
C
Sending direct e-mail to customers who did not ask for it
D
Create customer service tools online for 24 hour product support
8

Unless otherwise indicated by the creator, every creative work is automatically considered ________.

A
Under copyright
B
In violation of copyright
C
Under the public domain
D
None of the above
9

Any work in the public domain can be used by any person, for any purpose.

A
T
B
F
10

Businesses use productivity suites in order to ________.

A
Be on the cutting edge of technology
B
Justify spending money on capital improvement
C
Increase the ability of their employees to do work
D
Assess the needs of their workers

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