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Conflict in the Workplace Answers

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Explain how can you avoid conflict by adjusting your own behavior?

Answer:

Since conflict is caused by a difference of opinion and the struggle between two views for dominance, if one person simply adjusts to the alternate view and plans accordingly, they eliminate the conflict. For example, if Bill and Karen share office space, and Bill is neat and Karen is slovenly, Bill might clean up just enough to avoid annoying Karen, and Karen might clean only the area that comes close to her workspace.

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Discuss the advantages and disadvantages of “agreeing to disagree” over a conflict.

Answer:

Agreeing to disagree can allow parties to practice tolerance and move on from their disagreement without further conflict, but it can leave the two parties with a hurt relationship and the issue is never solved to anyone’s satisfaction.

3

What is the difference between a conflict based on a power struggle and a conflict based on a personality difference?

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4

Compare and contrast mediation with arbitration.

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