Speaking skills to work on for effective communication include __________.A.reading body language and active listeningB.voice volume, tone, and pitchC.reading body language and voice volumeD.tone, pitch, and active listening
Which of the following is NOT a benefit of being an assertive communicator? A.gaining self-confidenceB.earning respect from othersC.creating dishonest relationshipsD.improving decision-making skills
Which of the following messages is most clearly stated?A.Please be here around 7:00 tomorrow.B.Please be here around 7:00 a.m.C.Please be here at 7:00 a.m. tomorrow.D.Please be here tomorrow.
Which of the following statements is NOT true about good communication?A.Good communication makes it difficult to express wants and needs.B.Good communication helps prevent misunderstandings.C.Good communication allows for expression.D.Good communication builds healthy relationships.
It is best to be an aggressive communicator because then you will always get what you desire.
An assertive communicator uses "YOU" messages, which often lead to fights.
Which of the following statements is NOT true for aggressive communicators?A.criticize, blame, or attack othersB.speak loudly and overbearinglyC.listen wellD.use humiliation and intimidation
Text messaging is an example of nonverbal communication. Please select the best answer from the choices provided.
Identify the statement that does NOT demonstrate active listening.A."So what I heard you say was __________."B."What did you mean by __________?"C."Sorry, I was distracted. Could you repeat __________?"D."I guess you must have felt __________."
An active listener is someone who interrupts the speaker to ask questions.
Did you find these answers helpful?
Dealing with Consumer Issues
Choosing Health Services