Conflict Management Answers

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Which of the following is NOT another way of stating that perceptions differ?

Beauty is in the eye of the beholder.

Situations can be viewed from many perspectives.

People of different ages have different tastes and priorities.

Most people share similar opinions on important life matters.

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Which of the following is necessary to resolve conflict?

patience with the conflict resolution process

willingness to engage the other party

support of all involved parties

all of the above

Which of the following statements is TRUE?

Arbitration is necessary when one or more of the parties involved is unwilling to compromise.

Mediation involves a third party who does not help make a decision.

A compromise is a jointly reached solution where both parties agree to give up part of their plan to reach a solution.

all of the above

If a classmate bullies another person to cheat on an exam for them, this is an example of someone wielding power.

Which of the following scenarios does NOT involve feelings leading to conflict?

Sally ignores Betty's opinion.

Sally feels Betty is wrong.

Sally shares Betty's concerns.

Sally tells Betty what to think.

Which of the following is NOT considered a conflict?

an unhappy employee quitting his job

a debate between rival political opponents

two friends disagreeing about who the better athlete is

an intense fight during a hockey game

A conflict can arise when a child is deprived of basic needs.

Conflict resolution includes all of the following EXCEPT:

negotiation and diplomacy between parties

continued aggression between parties

involvement and engagement of each party

nonviolently reaching a solution

A conflict is a fight, struggle, or disagreement, between a minimum of three or more people.

A two-year-old child is on the same level as a ten year old child in terms of conflict resolution.

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