Conflict Management Answers

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A strong emotional response is better than logical reasoning because the other party involved will see how passionate you really are about the topic.

A
T
B
F
2
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A conflict is a fight, struggle, or disagreement, between a minimum of three or more people.

A
T
B
F
3

A conflict can arise when a child is deprived of basic needs.

A
T
B
F
4

Conflict resolution includes all of the following EXCEPT:

A
negotiation and diplomacy between parties
B
continued aggression between parties
C
involvement and engagement of each party
D
nonviolently reaching a solution
5

Which of the following is NOT considered a conflict?

A
an unhappy employee quitting his job
B
a debate between rival political opponents
C
two friends disagreeing about who the better athlete is
D
an intense fight during a hockey game
6

Which factor is important while brainstorming?

A
haggling over failed solutions
B
pursuing one party's objectives
C
taking a break when facing roadblocks
D
never compromising
7

While arguing with a coworker, it is best to point out mistakes immediately so that you do not forget something later.

A
T
B
F
8

Which of the following is necessary to resolve conflict?

A
patience with the conflict resolution process
B
willingness to engage the other party
C
support of all involved parties
D
all of the above
9

Which of the following is an influence on conflict resolution?

A
capability
B
the nature of the conflict
C
personal attitudes
D
all of the above
10

Which of the following is NOT another way of stating that perceptions differ?

A
Beauty is in the eye of the beholder.
B
Situations can be viewed from many perspectives.
C
People of different ages have different tastes and priorities.
D
Most people share similar opinions on important life matters.

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