Problem Solving — Cumulative exam Answers

A worker’s positive reaction to a negative performance review from an employer might be to ______.a.ignore the criticisms made at the reviewb.address the criticisms made at the reviewc.dismiss the criticisms made at the reviewd.agree with the criticisms made at the review

Over the years, workplace discrimination has become ________.a.More subtleb.Less subtlec.More commond.Virtually extinct

Which of the following statements is false?a.Having a first aid kit in an office is necessaryb.Accidents happen, so it is not necessary to prepare for themc.Your company does need an emergency action pland.OSHA inspects workplaces to look for unsafe conditions

An employer can refuse to hire you if you refuse a drug screening test or background check.

When designing a plan of action, always ______.a.Identify how success will be measuredb.Make someone responsible for carrying out the planc.Inform all employees affected by the pland.All of the above

It is always the interviewee’s fault if an interview is bad.

The primary purpose of the résumé is to _____. a. obtain interviews b. practice stating your skills c. prepare for a follow up interview d. provide your network with information Please select the best answer from the choices provided

Tracy recently had an interview at the local pet store and was offered a position. After weighing the pros and cons, she determined the job was not the right fit for her. How should Tracy follow-up with her job offer? a.Tracy should send the pet store a rejection letter.b.Tracy should call the interviewer, politely reject the offer, and thank them for the opportunity.c.Tracy does not need to do anything.d.Even though she is not taking the position, Tracy should ask for a job offer letter to include in her career portfolio as evidence of her employability.

When creating your résumé, you should _____.a.tailor it to the needs of the employerb.use industry and job related termsc.match it to the job descriptiond.all of the above

You can give numerical ratings to possible career choices to help determine if they are right for you by creating a(n)_____.a.letter of recommendationb.individual career planc.personal career profiled.decision-making process

Which step in the decision-making process would help you in deciding how much money you want to make at work?a.Gather informationb.Define your wants and needsc.Evaluate your choicesd.Analyze your resources

When you propose a solution to your argument during the conflict resolution process, you should make sure you are using ______.a.Arguments from emotionb.Ad hominem argumentsc.Neutral Argumentsd.None of the above

Given the option of receiving a generic résumé or a tailored résumé, employers prefer generic résumés.

The first thing you must consider in any type of communication is ______.a.The type of communicationb.The style of communicationc.The purpose of the communicationd.The timing of the communication

Bill has to write a report for this manager. He must do some background research, write the report, and present it to a group of 30 employees. Which factor will likely influence his list of priorities?a.Logicb.Importancec.Achievabilityd.Time

According to the chart, the three fastest growing career areas include _____. a. construction, professional and business services, and education and health services b. professional and business services, education and health services, and leisure and hospitality services c. leisure and hospitality services, mining, and manufacturing d. financial services, government services, and information services Please select the best answer from the choices provided

Error

You can ready yourself for an interview by: a.Conducting a practice interviewb.Preparing answers to typical questionsc.Researching the companyd.All of the above

Error

Electronic cover letters should still follow a business letter format, even though e-mail is a less formal type of communication.