AnswersCR Speech ELECTIVE 1 semester E6001OXListening Styles and Effective Listening

Listening Styles and Effective Listening — Cumulative exam Answers

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21
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Hearing and listening ___________________.

A
require your attention
B
occur unconsciously
C
are different processes
D
none of the above
22
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Scenario 1:Aiden comes in from work. Jane had cooked dinner and is waiting for him so they could eat. However, Aiden is tired and just wants to go to bed. Jane is furious and refuses to speak to him. In response, he merely goes to their room and sleeps.Scenario 2:Aiden comes in from work. Jane cooked dinner and is waiting for him so they could eat. However, Aiden is tired and just wants to go to bed. Jane is furious and tells him how she feels whenever he does this to her. Aiden empathizes with Jane’s feelings and offers a compromise; the next time he would be in late for dinner, he promises to call ahead of time.

A
A
B
B
C
C
D
D
23

Which of the following statements is false?

A
To be an effective listener, you must avoid distractions.
B
To be an effective listener, you must only communicate with people who share your listening style.
C
To be an effective listener you must look for nonverbal messages.
D
To be an effective listener you must be ‘other-oriented’.
24

“It sounds like what your teacher did really upset you. I understand how you feel.” This statement reflects which principle of effective or active listening?

A
Validating emotions
B
Paraphrasing
C
Remaining ‘other’ focused
D
all of the above
25

Which of the following is not a way to develop ethical, intercultural communication?

A
be prepared and develop an understanding of other cultures, even other languages
B
reinforce stereotypes
C
adjust your communication
D
recognize differences
26

Every man and woman communicates in exactly the same way. Please select the best answer from the choices provided

A
T
B
F
27

Stella has just arrived for a job interview and has put on her best business suit (1) and fixed her hair and make-up conservatively (2). As she sits down with the interviewer, she does her best to smile (3) and hide her nervousness (4), but one of her legs begins to bounce up and down unconsciously (5). She does her best to look the interviewer in the eye (6), she nods frequently to show she understands (7), and shakes the interviewer’s hand (8) as she gets up to leave. Which eight elements of nonverbal communication has Stella displayed?

Question illustration
A
(1) clothing (2) emblems (3) masking (4) adaptor (5) illustrator (6) eye contact (7) regulator (8) artifact
B
(1) clothing (2) emblems (3) illustrator (4) masking (5) affect display (6) eye contact (7) artifact (8) regulator
C
(1) clothing (2) artifacts (3) affect display (4) masking (5) adaptor (6) eye contact (7) illustrator (8) emblem
D
(1) clothing (2) artifacts (3) masking (4) regulator (5) emblem (6) eye contact (7) adaptor (8) affect display
28

Which of the following statements is correct?

A
Listening styles are permanent and cannot be changed.
B
Listening styles help to determine what we prefer to listen to.
C
Listening styles are unimportant in communication with others.
D
All of the above
29

A prologue of a book is an example of a ________ message.

A
feedback
B
channel
C
source
D
feedforward
30

How is culture transmitted from one generation to another?

A
through communication
B
through heredity
C
through genetics
D
through occupations
31

Which of the following is an example of inclusive language?

A
“Wait up, guys!”
B
“Yes, she’s a housewife.”
C
“Mr. and Mrs. Carter will be attending the gala tonight.”
D
“You have wonderful parenting skills.”
32

Which of the following is not an example of biased language?

A
“You are too short to ride. You must be 5'0" for safety."
B
“Are you deaf? I said pass the salt."
C
“Move along, grandpa! You're taking up the aisle."
D
The doctor will see you now. "What's his name?"
33

Which statement would cause polarization?

A
“I miss you.”
B
“I agree with you.”
C
“You never listen to me.”
D
“Can I talk to you?”
34

Immediately before you provide feedback during the listening process you must _____________.

A
make an effort to remember what has been said
B
choose a sound to focus on
C
make an effort to attend
D
none of the above
35

Words give people the tools to understand the world by creating and using their experiences.

A
T
B
F
36

Communication is considered ethical if it ________________.

A
demonstrates an understanding of many languages
B
shows sensitivity
C
is relevant to the topic of discussion
D
uses complicated terms
37

The first step in listening is ________________.

A
asking questions for clarification
B
choosing a sound to focus on
C
make an effort to recall
D
assign meaning
38

Which of the following statements is true?

A
Effective responses are always timely.
B
Effective responses must not take into account the speaker's feelings.
C
During a disagreement, it is impossible to respond effectively.
D
If your response contains criticism, it may be best to wait a little while before responding.
39

Which organization issued the Credo for Communication Ethics?

A
National Ethics Association
B
National Communication Association
C
National Association of Communication Ethics
D
National Communication Ethics Association
40

_________ and ___________ tend to be frequently misinterpreted in computer-mediated communication.

A
Sarcasm; criticism
B
Body language; sarcasm
C
Body language; criticism
D
Syntax; nonverbal messages

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