Cumulative Exam — Cumulative exam Answers

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2
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Where does the term for a star network describe?

A
a network for Department of Defense scientists to share data about the stars
B
a network that uses hubs and switches to connect users to different equipment
C
a network for computers or a wide geographical distance that use different operating systems
D
a network with computers at the arms of a star and network hardware at the center
3

Which emotion is an employee most likely to communicate to a customer on the telephone if the employee begins to talk more quickly and loudly in response to the customer’s questions?

A
encouragement
B
satisfaction
C
impatience
D
clarity
4

For a Windows laptop, what is the best way to save power when the computer will not be used for an extended period?

A
sleep the system
B
turn it off by the power button
C
use battery power
D
hibernate the system
5

How do productivity programs most benefit the way we work and live?

A
They enable us to save trees because we have become much less reliant on the use of paper at home and at work.
B
They provide us with ways to communicate, display, and work with information more quickly and accurately.
C
They push us into a new digital age in which all aspects of our lives will continue to become easier and less complicated.
D
They make us less tolerant of waiting and working for communication responses, research results, and mathematical calculations.
6

Why are peripherals added to computers?

A
to limit their applications
B
to change their purpose
C
to expand their capabilities
D
to specify their functions
7

Which are the best examples of how technology can be used in contemporary entrepreneurship?

A
ordering merchandise, advertising over social media and tracking budgets
B
contacting employees over social media, planning vacations and storing merchandise
C
making sales, advertising on public transport and seeking venture capital funding
D
identifying new markets, tracking competitors and ordering lunch
9

What is a wide-area network (WAN)?

A
all the devices connected to each other within an area of less than one mile
B
a chunk of data that is sent between two widely separated devices, with a header, payload and trailer
C
a device that connects computers within an area by directing server requests to the correct device
D
a set of computers and devices that are connected and communicate with each other over a large area
11

Cloud computing is primarily intended to allow users to

A
access data and programs remotely.
B
switch packets with remote computers.
C
register an IP address on their computers.
D
interpret hypertext accurately in browsers.
12

Which of the following statements best describes IT careers?

A
IT careers are found in all companies.
B
IT careers are found only in large companies.
C
IT careers are found in a wide variety of industries.
D
IT careers are found only in high-tech industries.
13

What is the purpose of the website directory provided by the website host?

A
to look up user account information
B
to provide help and training for new customers
C
to store all of a website’s content files
D
to archive website usage logs
14

Why is it difficult for people to make changes in their attitudes and behavior towards others in the workplace?

A
People don’t want to get along with other people.
B
People are no longer taught to treat others as they would like to be treated.
C
Changing one’s behavior requires time and energy spent to persuade others to also change their behaviors.
D
Changing one’s behavior requires understanding and modifying the beliefs that drive one’s attitudes and behaviors towards others.
15

What is a secured network?

A
not connected to the Internet
B
free of viruses
C
accessible by anyone
D
not open to the public
16

What is the best way to improve an online search?

A
use detailed keywords
B
use a single keyword
C
avoid keywords
D
re-order the keywords
17

What is the name of the top-level parentless folder in a digital file system?

A
root
B
tree
C
child
D
subfolder
18

The Event Viewer (Microsoft Windows) or Console (Apple Mac OS X) is used for what purpose?

A
to view and manage events scheduled in one or more user calendars
B
to configure system security features such as firewalls and antivirus scanners
C
to view incidents recorded in the Application, Security, and System logs
D
to manage user names and passwords on a network
20

Which is the best choice for a business that wants to allow employees in a single office to share one scanner?

A
a local area network (LAN)
B
a network node
C
a sneaker-net
D
a media access controller
21

Why should you follow-up with your interviewer after a job interview?

A
to provide your resume and a letter of recommendation
B
to reinforce your interest in the position and thank your interviewer
C
to complete the last step of the job application process
D
to demonstrate that you prepared for the interview and you are ready to work

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