When designing a plan of action, always ______.a.Identify how success will be measuredb.Make someone responsible for carrying out the planc.Inform all employees affected by the pland.All of the above
A good filing system shares all of the common characteristics of a _________.a.Highway -- files often travel to different destinationsb.Database -- it must store information for easy access and retrievalc.Business -- each folder must have a unique structure to serve different clientsd.Library -- all files, whether they are used or not, must be in one location
Which of the following choices best describes why it is difficult to start a self improvement plan?a.Self improvement plans usually take too long to show resultsb.Self improvement plans almost never succeed and are a waste of timec.Self improvement plans require people to admit they need improvementd.Self improvement plans are too expensive for most people
Which of the following scenarios is a circumstance in which it would be ethical to practice confidentiality?a.Your friend tells you her new business idea that will make her richb.Your coworker tells you they are planning on clocking in early to make more moneyc.Your boss asks you to email your personal information for non-work purposesd.Your friend asks you not to report that you’ve seen them steal company property
Julia has noticed that she is receiving more and more stress from work. She is having trouble meeting her deadlines and fears she may be fired soon. Recommend the best course of action for her: Julia should _______.a.accept that she is being encouraged to learn and growb.anticipate her responses to the next performance reviewc.assign herself daily task listsd.ask for a letter of recommendation from her supervisor
You gain health benefits from exercising for a minimum of _______.a.10 minutes three times a weekb.10 minutes two times a weekc.20 minutes three times a weekd.20 minutes two times a week
Bill has to write a report for this manager. He must do some background research, write the report, and present it to a group of 30 employees. Which factor will likely influence his list of priorities?a.Logicb.Importancec.Achievabilityd.Time
At their accounting meeting, Philipe tells Justin to stop making foolish comments. Justin, who felt he was being treated unfairly, says nothing for the remainder of the meeting. In this example, Justin was acting _______.a.Positivelyb.Assertivelyc.Arrogantlyd.Passively
Decide which statement best reflects a proper attitude on the first day of work.a.I should point out other workers who are not properly dressed.b.I should question business practices shown to me.c.I should listen closely when people talk to me.d.I should defend my ideas with rigor.
The first thing you must consider in any type of communication is ______.a.The type of communicationb.The style of communicationc.The purpose of the communicationd.The timing of the communication
When considering time management techniques, it is important to remember that ________.a.The more techniques used, the better off you will beb.You have to try strategies that don’t make sense for your type of workc.Not all techniques work well for all people in all situationsd.Each strategy can work for everyone
Someone who is extremely dissatisfied with the direction of their current employer and has their own great ideas, an independent streak, and a great work ethic might decide to _______.a.Tough it out and try to adjust to their workplaceb.Quit their jobs and start their own businessc.sabotage their bosses in order to get new leadershipd.Climb the corporate ladder in order to implement their ideas
When you propose a solution to your argument during the conflict resolution process, you should make sure you are using ______.a.Arguments from emotionb.Ad hominem argumentsc.Neutral Argumentsd.None of the above
Preston has to make four phone calls to clients today. The call to Mr. Miller will take about an hour to complete, the call to Ms. Winnecuit will take about five minutes to complete, the call to Mr. Drudge will take about thirty minutes and the call to Mrs. Freich will take about fifteen minutes to complete. If all the calls are equally important, who should Preston call first?a.Mr. Miller (1 hour)b.Ms. Winnecuit (5 minutes)c.Mr. Drudge (30 minutes)d.Mrs. French (15 minutes)
Which of the following is the best health based justification for having a balanced diet?a.I can focus on planning my meals around my dietary needs.b.I love having a variety of food.c.It doesn’t matter how much I eat if I get all the food groups in.d.I will be getting all of the nutrients I need.
In order to make your career as mobile as possible, it is important to ________.a.Stick closely to the job tasks that are given to youb.Let your boss know that you are willing to change jobsc.Expand your responsibilities by accepting new projectsd.Accept any new job opportunities that come your way
A common advantage of a promotion is that ______.a.You will have longer hoursb.Your relationships with your peers will changec.You will receive better payd.You may have to learn to do new tasks
What disadvantage would be experienced by a person applying for their Social Security benefits at age 62?a.They would be ineligible to receive benefits after they turn 85 years oldb.They would receive only a partial benefit for as long as they collect Social Securityc.They have to complete 120 hours of community service each year until they reach 65 years oldd.They are given full benefits, but can only spend them on food and housing costs
Which of the following statements is false?a.Having a first aid kit in an office is necessaryb.Accidents happen, so it is not necessary to prepare for themc.Your company does need an emergency action pland.OSHA inspects workplaces to look for unsafe conditions
Fair use allows individuals to break copyright so long as they ________.a.Think that they are being fair in their useb.Can prove they are not infringing on copyrightc.Share copyrighted material with everyoned.Ask for permission, even if they get no response
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