Unit Test — Cumulative exam Answers

0 verified answers2 views
1
Free Preview

Lucy: “Mr. Smith is refusing to accept my science project because he says my paper isn’t long enough! I just don’t understand; I worked so hard on that and now it was all a waste of time.”Peter: “Don’t worry, you can always enter again next year.”Lucy: “I don’t know why I bother talking to you, you don’t listen to a word I say!”What communication difference (or differences) led to the misunderstanding between Lucy and Peter?

Answer not available
2
Free Preview

Someone you can trust and share similar interests with is _______________.

A
a family member
B
a colleague
C
both a and b
D
a friend
3

Describe your Johari Window. Which area or areas are largest for you? Smallest?

Answer not available
4

What is netiquette?

Answer not available
5

Which of the “Effective Listening Strategies” do you need to improve on? What steps will you take to improve?

Answer not available
6

Describe your attitude towards school. Do you have a positive or negative attitude? Why?

Answer not available
7

How can you work on building positive relationships?

Answer not available
8

Which of the following is not an example of the concrete meaning of language?

A
wind
B
shirt
C
color
D
glass
9

Which scenario reflects "Adjust Communication Based on Feedback"?

A
Use an agenda and clear objectives to drive the focus of a presentation.
B
Apply medical jargon to respond to an audience of doctors about cancer.
C
Research a topic before going to a discussion on it in order to be prepared.
D
Slow down during a demonstration to provide an opportunity for questions.
10

Explain the characteristics of an effective group member. What are your strengths and weaknesses when you work in a group?

Answer not available
11

Imagine you have been assigned to complete a project with a classmate. Your cultural background has taught you to value collective behavior, while your partner has learned to value individual achievements. What difficulties may occur as you try to work together? What steps can you take to minimize the communication barriers in your relationship?

Answer not available
12

Which of the following is an example of using nonverbal communication to substitute for verbal communication?

A
holding up a hand to indicate you do not wish to be interrupted, while mouthing the words, "not now."
B
holding a finger over your mouth to ‘shhh’ someone, nodding your head to say yes
C
gesturing towards the door while saying, “Let’s go”
D
clapping after a performance, yelling/cheering during a sporting event
13

Perceptions are shared through communication.

A
T
B
F
14

In order to overcome communication barriers, it is important to _________________.

A
seek information
B
focus on stereotypes
C
practice ethnocentrism
D
all of the above
15

RuffBuddy Ruff: Buddy, I understand you are upset that I took your bone. I should have checked with you first. But please don’t point your paw at me. Buddy: I’ll point my paw at you if I want to point my paw at you! Ruff: I apologize and I know we can work this out. We have been friends for too long. Buddy: (points both paws) I have put up with you for way too long. You always do stuff like this! Like last week... Ruff does an excellent job of using which steps of Effective Conflict Management?

Question illustration
A
focus on the problem
B
keeping his emotions in check
C
looking for information
D
both a and b
16

Which of the following scenarios reflects the universal principle that innocents must not be harmed?

A
Jody volunteers at a local shelter.
B
Eric refuses to donate money to a charity.
C
Jessica asks the teacher for some feedback on her project.
D
During a boating accident, the Coast Guard made sure that everyone was rescued from the boat safely.
17

Which of the following statements is not true?

A
Nonverbal communication is subject to interpretation.
B
Nonverbal communication can be turned off.
C
Nonverbal communication is less finite and rigid than language.
D
Nonverbal communication can be interpreted differently by different people and in different situations.
18

What is the primary difference between a culture that values collectivism and a culture that values individualism?

Answer not available
19

Group norms and team rules are usually identical.

A
T
B
F
20

A solid understanding of __________ is the foundation of verbal communication.

A
spoken and written language
B
body language
C
non-verbal language
D
facial expressions

Did you find these answers helpful?