Cumulative Exam Answers

Applicants who test positive for illegal drug use can be screened out of a job immediately.

It is important for your group to _____________ evaluate all of the options.a.subjectivelyb.objectivelyc.carefullyd.slowly

Someone you can trust and share similar interests with is _______________.a.a family memberb.a colleaguec.both a and bd.a friend

How can your personal listening style impact your communication?

__________________ are body language used to accent or contradict a speaker's message.a.Illustratorsb.Artifactsc.Affect displaysd.Emblems

Organizations are structured.

Victor has been given the assignment to deliver a 5-7 minute speech on the topic of “The Right to Vote” to his ninth grade US Government class.  Give him 3 or 4 pointers on how to narrow his topic and decide on a purpose (whether to persuade or inform).

Which scenario is not an example of an interpersonal communication?a.two friends discuss their plans for collegeb.a teacher and student discuss the student’s reasons for missing a week of schoolc.a mechanic and a customer discuss repairs needed on the customer’s card.two co-workers discuss their fears about the future of their company

Write a brief dialogue that reflects how women generally prefer to communicate.

How can you work on building positive relationships?

Which of the following is not a question your group might ask while analyzing the problem?a.Who is affected?b.How long has this problem existed?c.What do we hope to accomplish?d.What are the criteria for our solution?

Which of the “Effective Listening Strategies” do you need to improve on? What steps will you take to improve?

Using sources the audience will relate to is especially important when developing speeches on questions of value.

A formal presentation can lead to miscommunication when: a. a speaker’s non-verbal messages do not match his or her verbal messages b. the formal presentation is too long c. the speaker is overqualified d. the speaker’s voice can be heard clearly Please select the best answer from the choices provided

RuffBuddy Ruff: Buddy, I understand you are upset that I took your bone. I should have checked with you first. But please don’t point your paw at me. Buddy: I’ll point my paw at you if I want to point my paw at you! Ruff: I apologize and I know we can work this out. We have been friends for too long. Buddy: (points both paws) I have put up with you for way too long. You always do stuff like this! Like last week... Choose the answer that correctly identifies Ruff and Buddy’s conflict management styles. a. Ruff is confrontational and Buddy is cooperative. b. Buddy is non-confrontational and Ruff is cooperative. c. Ruff is non-confrontational and Buddy is non-confrontational. d. Buddy is confrontational and Ruff is cooperative. Please select the best answer from the choices provided

Your teacher has asked you and your group to solve the problem of tardiness in your class. What steps will you and your group will take to solve this problem?

Which of the following is an example of using nonverbal communication to complement verbal communication?a.clapping after a performance, yelling/cheering during a sporting eventb.holding up a hand to indicate you do not wish to be interrupted or to stop communicationc.smiling while recounting an experience you found amusingd.crossing fingers to indicate lying

Someone who is apprehensive might feel:a.nervous, anxious, or fearfulb.excited, euphoric, or ecstaticc.sluggish, lethargic, or apatheticd.guilty, shameful, or worthless

Which of the following is part of generating creative solutions?a.voting, ranking, and ratingb.brainstormingc.building a consensusd.compromising

Which of the following scenarios reflects the universal principle that innocents must not be harmed? a. Jody volunteers at a local shelter. b. Eric refuses to donate money to a charity. c. Jessica asks the teacher for some feedback on her project. d. During a boating accident, the Coast Guard made sure that everyone was rescued from the boat safely. Please select the best answer from the choices provided

Which of the following is an example of gender biased language?a.“Watch where you are going, Four Eyes!”b.“You better catch that!”c.“Are you deaf?”d.“Hey guys!”

What steps can you take to overcome barriers created by different communication codes?

Performers typically stand in the wings __________________ just prior to going on stage. This helps them to think more clearly and settle their nerves.a.breathing deeplyb.thinking positivelyc.carefully preparingd.practicing frequently

The feedforward part of the conversation should do all of the following except __________.a.identify the toneb.introduce the purpose c.give leave-taking cluesd.establish a time-frame

Which of the following words best describes the emotional state depicted in the drawing? a. happy b. angry c. sad d. guilty Please select the best answer from the choices provided

Which of the following is not an example of biased language?a.“The chairman will be in shortly.”b.“Give each student his paper as soon as he is finished.”c.“Everyone has a right to his or her opinion.”d.“ Ask the nurse when she returns.”

Scenario 1: Aiden comes in from work. Jane has cooked dinner and is waiting for him so they could eat. However, Aiden is tired and just wants to go to bed. Jane is furious and refuses to speak to him. In response, he merely goes to their room and sleeps. Scenario 2: Aiden comes in from work. Jane cooked dinner and is waiting for him so they could eat. However, Aiden is tired and just wants to go to bed. Jane is furious and tells him how she feels whenever he does this to her. Aiden empathizes with Jane's feelings and offers a compromise; the next time he would be in late for dinner, he promises to call ahead of time. Which scenario is an example of defensive communication? a. scenario 1 b. scenario 2 c. both a and b d. none of the above Please select the best answer from the choices provided

Scenario 1:Aiden comes in from work. Jane had cooked dinner and is waiting for him so they could eat. However, Aiden is tired and just wants to go to bed. Jane is furious and refuses to speak to him. In response, he merely goes to their room and sleeps.Scenario 2:Aiden comes in from work. Jane cooked dinner and is waiting for him so they could eat. However, Aiden is tired and just wants to go to bed. Jane is furious and tells him how she feels whenever he does this to her. Aiden empathizes with Jane?s feelings and offers a compromise; the next time he would be in late for dinner, he promises to call ahead of time.

Write a summary of the communication differences between men and women.

Which scenario reflects "Adjust Communication Based on Feedback"? a. Use an agenda and clear objectives to drive the focus of a presentation. b. Apply medical jargon to respond to an audience of doctors about cancer. c. Research a topic before going to a discussion on it in order to be prepared. d. Slow down during a demonstration to provide an opportunity for questions. Please select the best answer from the choices provided

Jasmine has just started high school. She finds that she is struggling to manage her time and complete all of her assignments. How could she use communication to help her learn to manage her time?

List and define the five essentials of conversation. In your opinion which essential is the most important for creating a successful conversation? Explain your opinion.

RuffBuddy Which step of effective cooperative conflict management should the participants in the picture above focus on first? a. manage goals b. manage information c. manage emotions d. manage problem Please select the best answer from the choices provided

Which principles of effective communication would be especially important when you are communicating with someone whose primary language is different than your own? Why?

Family is strictly people who share similar genetics.

Describe a situation in which you would have to make extra effort to listen to someone talking.

Answering your phone is an example of ______________.a.providing feedbackb.choosing a sound to focus onc.making an effort to attendd.making an effort to remember

List the reasons women communicate.

Another way of looking at attitudes is what a person __________ or ___________.a.says; doesb.does; doesn’t doc.likes; dislikesd.forgives; forgets

Concrete terms can never be used in an abstract or symbolic way.

Enculturation is _____________.a.learning the customs and behaviors of another cultureb.teaching others about your personal beliefsc.learning the customs and behaviors of your own cultured.using cultural beliefs to communicate ethically

Every night Marnie’s family makes it a point to linger after their dinner and talk about their respective days. Which type of communication is being employed in this scenario?a.Intrapersonalb.Mass communicationc.Interviewingd.Small group

Which of the following is not something your group might do while selecting the best solution?a.vote, rank, rateb.brainstormc.build consensusd.compromise

Why should you avoid typing in all capital letters?a.It is interpreted as yelling.b.It is difficult to read.c.It is insulting to others.d.Only acronyms should be in all capital letters.

The closing is the part of the conversation where you ___________________.a.share what the conversation is about.b.finish your conversation.c.begin the conversation.d.give feedback.

“Justin-I cannot believe you said that to me. What a jerk. You know what!? Don’t ever talk to me again. Seriously-we’re finished. DROP DEAD.”Rewrite this email to reflect netiquette guidelines.

What is selective exposure?

Explain the differences between interpersonal and impersonal communication. Give an example of both types of communication in your explanation.