David was working on his computer when an error message appeared onscreen. He decided to call a support line to seek help.

The error code is the most useful detail for the support agent because it can identify the specific problem the computer encountered. David should provide the code from the error message. His favorite music file, the computer’s purchase date, and his friend’s computer make are not as directly relevant to diagnosing this error.

AI-written and checked against the verified answer.