Answers GP-Anatomy and Physiology B Final Exam — Final examQuestion 42

42

QuizMultiple Choice

Final Exam — Final exam

Question 42 • *GP-Anatomy and Physiology B

Which medical assistant is BEST modeling professional non-verbal communication?

Answer

A

Sam focuses on the computer screen while asking a patient basic questions.

B

Emilio smiles at his patients when he walks into the exam room.

C

Jeanette checks her text messages before taking a patient's vital signs.

D

Grishma keeps her arms crossed as she gets her patient's medical history.

Explanation

A warm smile is a professional non-verbal signal that helps a patient feel welcomed and at ease. Emilio’s smile as he enters the exam room best demonstrates positive communication. Focusing on a screen, checking messages, or keeping arms crossed can make a patient feel ignored or uncomfortable.

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