Final Test Answers

Clear, accurate writing is a way for you to show what quality?A.CollaborationB.InitiativeC.ProfessionalismD.Emotional intelligence

A __________ is what customers expect they will get by purchasing a product.A.Brand promiseB.A taglineC.WarrantyD.Service mindset

When a potential customer becomes serious about the purchase and is likely to buy the product, the customer becomes a ___________.A.Sales prospectB.Retained customerC.Cross sellerD.Sales quota

What type of spacing should you use for a cover letter?A.Single spacingB.Double spacingC.Triple spacingD.Half spacing

Which text style makes the text look slanted?A.BoldB.CapitalizationC.FooterD.Italic

When you are creating a database table, you need to create a separate ________ for each specific piece of data in a record.A.QueryB.CellC.FieldD.Form

If you wanted to find and display a collection of data from a table on a regular weekly basis, what method would you be most likely to use?A.A formB.A fieldC.A queryD.A report

Which of the following nonverbal signals is most likely to show confidence?A.SlouchingB.SarcasmC.Eye contactD.Sitting far apart from other people

If you want to go directly to a specific web page using a URL, where should you type the URL in Firefox?A.In an e-mailB.In a Google accountC.In the address barD.In the username field

Buying and selling products online is called ____________.A.Information systemsB.Browsing the webC.E-commerceD.E-mailing

To help ensure that you make a good impression, what should you send to a potential employer after the interview?A.School transcriptsB.ResumeC.Follow-up letterD.Cover letter

______________ is when one person observes and follows around another person at their job.A.Job shadowingB.VolunteeringC.InterningD.Job development

Which of the following employees is most at risk of repetitive strain injury?A.A shipping employee who performs the same lifting motion over and overB.An administrative employee who keeps frequently used objects nearbyC.A sales person who stands up and changes positions frequentlyD.An accounting employee whose feet rest on the floor

Which of the following is an example of an illegal business activity? A. Cross selling B. Network marketing C. Cold calling D. Price fixing Please select the best answer from the choices provided

When you are choosing an image for a presentation, which of the following is the most important consideration?A.The image is colorful so it stands out.B.The image is relevant to the topic of the slide.C.The image was found in a Google image search.D.The image distracts the audience from what the speaker is saying.