Brandy is grieving the loss of a family friend. She would like someone to talk to about her situation. Which best describes who she could talk to?
A customer on the phone is very angry with a Consumer Services employee. Which skills would the employee use to calm down the customer?
John is a Community Association Manager. Which best describes his education?
Which pathway in the Human Services career cluster is involved with helping customers buy clothing or real estate and borrow money?
The Smith family wants to relocate to a neighborhood with better schools before their three-year-old goes to kindergarten. They talked with Byron about properties he has for sale in neighborhoods they would like to live in. They also mentioned to Byron that they both work and may need someone to help with in-home care for their child. Byron gave them Taylor’s name to call about childcare. The Smiths also said they were having a hard time getting loan approval, so Byron suggested that they call Travis. Which best describes the jobs performed by Byron, Taylor, and Travis?
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