A restaurant wants to determine how much their customers like the dinner specials prepared by the new restaurant chef. A survey is administered by the waitstaff prior to the customer leaving the restaurant. Select the statement that best describes the probable result of the response bias.
Answer
A
There is no response bias.
B
The response bias will likely underestimate the likeability of the chef-prepared dinner specials.
C
The response bias will likely overestimate the likeability of the chef-prepared dinner specials.
D
The response bias will likely reflect the correct likeability of the chef-prepared dinner specials.
Explanation
Because customers are asked by the waitstaff while they are still at the restaurant, they may feel uncomfortable giving a negative opinion or may want to be polite. This response bias would tend to make the dinner specials seem more likable than customers truly think, so the results will likely overestimate their likeability.
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