Lesson 15.3 Being a Professional

Question 1

Stressors and negative emotions are both _______.a.avoidableb.unhealthyc.manageabled.conscious

Revolt · Accepted Answer

C

Question 2

Everyone experiences negative emotions.

Revolt · Accepted Answer

T

Question 3

Stress can be caused by any stimulus, positive or negative.

Revolt · Accepted Answer

T

Question 4

The three major types of stressors at work are _______.a.criticism, presumption, and gossipb.criminals, pressure and grimnessc.criticism, pressure, and gossipd.criminals, presumption, and grimness

Revolt · Accepted Answer

C

Question 5

Effective time management can help you deal with pressure.

Revolt · Accepted Answer

T

Question 6

Which of the following situations will not generate stress?a.Driving in trafficb.Sleepingc.Opening a birthday presentd.Watching a soap opera

Revolt · Accepted Answer

B

Question 7

When a coworker tells Adam that he needs to work on his cashiering skills, Adam tells her to mind her own business. Adam is displaying _______.a.constructive criticismb.acceptancec.defensivenessd.solution orientation

Revolt · Accepted Answer

C

Question 8

A hairdresser has to deal with _______.a.criticismb.pressurec.gossipd.all of the above

Revolt · Accepted Answer

D

Question 9

The four traits of constructive criticism are _______.a.Positivity, Socially Oriented, Special, and Privateb.Polarity, Solution Oriented, Special, and Practicalc.Polarity, Socially Oriented, Specific, and Practicald.Positivity, Solution Oriented, Specific, and Private

Revolt · Accepted Answer

D

Question 10

How do professionals address their problems?a.With grace and malfeasanceb.With grace and maturityc.With griping and maturityd.With griping and malfeasance

Revolt · Accepted Answer

B

Lesson 15.3 Being a Professional Answers

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