“I was so concerned when I heard about your mother. I felt just awful for you!” is an example of _____________.a.action-oriented communicationb.content-oriented communicationc.time-oriented communicationd.people-oriented communication
Asking questions is not an important part of effective listening.
“First, we need to decide on a topic for our presentation, then we’ll assign tasks.” This would most likely appeal to a person with a _____________ listening style.a.forward-thinkingb.people-orientedc.action-orientedd.rapid-processing
While listening styles differ, everyone can use the same listening strategies to become more effective listeners.
Paying attention to nonverbal communication can ________________.a.help you be an effective listenerb.distract you while listeningc.lead to miscommunicationd.offend the speaker
Effective listening requires the listener to make an effort to reduce distractions.
Your listening style _______________________.a.determines how you will communicateb.helps you decide with whom you will communicatec.can create barriers during communicationd.all of the above
A content-oriented listener prefers _______________.a.listening to detailed informationb.brief, to the point communicationc.communication about feelingsd.communication that leads to action
Which of the following is an example of a listening style?a.forward-thinking orientedb.person-to-person orientedc.conversation-orientedd.content-oriented
In order to attend to the communication you must ________________________.a.avoid distractionsb.turn off competing messagesc.make an effortd.all of the above
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