Patient Care Approaches Answers

Select the form of communication being used in each scenario below. You record a patient’s vital signs on her chart. A patient says she is chilly and asks for an extra blanket. You send an e-mail to the laundry service, asking them to send one up. A patient with a kidney infection asks where his kidneys are and how they became infected. You explain the illness, and then you give the patient a sheet of paper with more information that will help him better understand his disease. A coworker in another department calls and asks for help logging into part of the computer system. You describe the steps over the phone.