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Positive Work Ethic

Question 4 • LHS Business Management

One of the first things needed to implement a proper assessment is/are

Answer
A
goals and objectives to measure against
B
a project plan
C
diagrams of various business processes

Explanation

An assessment needs a standard for judging what it finds. Goals and objectives provide that standard, so the assessment can measure whether the intended results are being achieved. A project plan or process diagrams may be useful later, but they do not define what success means.

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