Answers AA - S26 Introduction to Healthcare Science Infection Control and AsepsisQuestion 1

1

AssignmentMultiple Choice

Infection Control and Asepsis

Question 1 • AA - S26 Introduction to Healthcare Science

A patient is angry that he had to wait a day to get an appointment with the doctor.The best way to address this patient is to

Answer

A

say that you understand his frustration at waiting and will see what can be done to improve the situation in the future.

B

explain to the patient that the office is busy and he needs to call further in advance.

C

ask the patient what he would do to make the situation better.