AnswersGV 2018 - P.E. Health Science - PE201Patient CommunicationQuestion 1
1
AssignmentMultiple Choice

Patient Communication

Question 1 • *GV 2018 - P.E. Health Science - PE201

Select the next step that you think would provide the best customer service.

Answer
A
Explain to the patient that the blanket was not a gift from his mother but is part of the facility’s standard bedding.
B
Give the patient another blanket and hope he thinks it is the missing blanket.
C
Put in a call to the laundry service to find out whether the blanket is being laundered.
D
Tell the patient’s daughter there is nothing you can do.
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