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Positive Personal Qualities in the Workplace Answers

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1
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Select the clothing items that would be appropriate in an office.

A
Option
Option A
B
Option
Option B
C
Option
Option C
D
Option
Option D
E
Option
Option E
F
Option
Option F
G
Option
Option G
H
Option
Option H
2
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✔ sicknesshair lossoveruse of technical terms

A
✔ sickness
B
hair loss
C
overuse of technical terms
3

dressing in the latest fashion✔ dressing in clean, unwrinkled clothesfollowing the official dress code

A
dressing in the latest fashion
B
✔ dressing in clean, unwrinkled clothes
C
following the official dress code
4

displayed proudly ✔ covered, if possibleforbidden

A
displayed proudly
B
✔ covered, if possible
C
forbidden
5

Select the best answer.

Answers:
Personal hygiene involves .:washing your hair
Having good personal hygiene can prevent .:sickness
Proper grooming habits include .:dressing in clean, unwrinkled clothes
Tattoos in the workplace should be .:covered, if possible
6

Select the best answer.

Answers:
Personal hygiene involves .:washing your hair
Having good personal hygiene can prevent .:sickness
Proper grooming habits include .:dressing in clean, unwrinkled clothes
Tattoos in the workplace should be .:covered, if possible
7

You are an employee caught up on all of your work. Another employee is struggling with what should be a five-minute software task that you know how to do. What is the best action for you to take? Select the best answer.

A
Wait patiently for your next assignment.
B
Help the other employee with the five-minute software task.
C
Tell the coworker to get help.
D
Interrupt the meeting your boss is in and ask if you can help the employee.
8

Your company is getting negative feedback on the current customer service process. It’s your job to make sure customers are happy. How would you approach the problem? Select the best answer.

A
Ignore the feedback.
B
Review the process and to see where it needs adjusting.
C
Add to the feedback by pointing out all the faults in the process.
D
Send the feedback to your boss.
9

When explaining technical information to a non-technical audience, it is best to

A
avoid the use of technical terms in your explanations.
B
get the audience’s attention with a messy-looking hair style.
C
use technical terms in your explanations.
10

Of the choices below, which qualities in an employee are usually the most desired by employers? Choose all that apply.

A
a positive attitude
B
a good fashion sense
C
an open mind
D
the ability to think critically
12

What should you do before presenting your new ideas to others? Check all that apply.

A
Organize what you want to communicate first.
B
Prepare answers to potential audience questions.
C
Think of ways to explain your idea using a lot of technical terms.

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