Principles of Communication

Question 1

Which principles of effective communication would be especially important when you are communicating with someone whose primary language is different than your own? Why?

Revolt · Accepted Answer

I would adapt my message by using clear, simple language and avoiding slang, idioms, and sarcasm. I would listen carefully, speak at a reasonable pace, use supportive nonverbal communication, and ask questions or have the person explain the message back to me to confirm understanding. These principles help prevent misunderstandings and show respect for the other person’s language and culture.

Question 2

A solid understanding of __________ is the foundation of verbal communication.a.spoken and written languageb.body languagec.non-verbal languaged.facial expressions

Revolt · Accepted Answer

A

Question 3

A formal presentation can lead to miscommunication when: a. a speaker’s non-verbal messages do not match his or her verbal messages b. the formal presentation is too long c. the speaker is overqualified d. the speaker’s voice can be heard clearly Please select the best answer from the choices provided

Revolt · Accepted Answer

A

Question 4

An email can lead to miscommunication because:a.it is a faster mode of communicationb.there is no opportunity to interpret nonverbal cuesc.receiver might not have access to the Internetd.sender might type in the wrong email address

Revolt · Accepted Answer

B

Question 5

Explain how you would effectively communicate instructions to a 5 year old.

Revolt · Accepted Answer

Use simple, age-appropriate words and give one instruction at a time. Speak calmly, demonstrate the task, and ask the child to repeat or show the steps so you can check understanding. Encourage questions and praise the child for following the instructions.

Question 6

Which of these is not one of the five principles of communication?a.Listen and respond thoughtfully to othersb.Effectively use and interpret non-verbal messagesc.Appropriately adapt messages to othersd.Use sarcasm and verbal cues to improve messages

Revolt · Accepted Answer

D

Question 7

Which of the following would help build effective verbal communication skills?a.reading body language accuratelyb.understanding how to dress wellc.developing a better vocabularyd.controlling inappropriate facial expressions

Revolt · Accepted Answer

C

Question 8

To ___________ means to change something to suit different circumstances or serve a different purpose.a.encourageb.acculturationc.discussd.adapt

Revolt · Accepted Answer

D

Question 9

Which is not an example of being aware of one’s communication with others?a.a doctor explaining a diagnosis to a patient in simple termsb.a daughter arguing loudly and heatedly with her motherc.students lowering their voice while they’re in the libraryd.a teacher clarifying a topic in her lecture

Revolt · Accepted Answer

B

Question 10

Small group interaction can lead to miscommunication when:a.group doesn’t have a leaderb.the group assignment is too easyc.group members don’t listen thoughtfully to each otherd.there is no group action plan

Revolt · Accepted Answer

C

Principles of Communication Answers

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