Problem Solving

Question 1

The last step of the problem solving process is to choose the best solution.

Revolt · Accepted Answer

F

Question 2

The following exchange demonstrates which problem solving technique? We pay higher costs than we need to when we go bowling because we don’t own our own equipment. a. Fishbone Diagram b. Five Whys c. Cluster Mapping d. Brainstorming Please select the best answer from the choices provided

Revolt · Accepted Answer

A

Question 3

The purpose of assigning a number to each of the consequences in a grid analysis is to _______. a. Allow the consequences to be ranked chronologically b. Allow the consequences to be put in numerical order c. Allow the consequences to be weighed and measured d. Allow the consequences to be eliminated through subtraction Please select the best answer from the choices provided

Revolt · Accepted Answer

C

Question 4

The purpose of brainstorming is to ________.a.Evaluate ideas to see if they are usefulb.Identify the causes of problemsc.Generate multiple creative ideasd.Create a comparison between unlike things

Revolt · Accepted Answer

C

Question 5

The best way to correct any new problems that arise because of a solution is to ________.a.Address problems with a counterplanb.Deal with those issues all at oncec.Ignore those problems until they are severed.All of the above

Revolt · Accepted Answer

A

Question 6

Even under difficult circumstances, there will always be a “best” course of action.

Revolt · Accepted Answer

T

Question 7

When identifying problems and solutions, it is important to question your assumptions.

Revolt · Accepted Answer

T

Question 8

What advantage is there to treating each implementation of a solution as a learning experience?

Revolt · Accepted Answer

By treating each implementation of a solution as a learning experience, you are removing any sense of blame from the experience and allowing yourself to learn from the successes and mistakes of the solution. This will, in turn, allow you to build up your sense of what solutions will work to solve future problems, and even how to prevent future problems.

Problem Solving Answers

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