Buying Insurance Answers

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Why is the last step in the consumer decision-making process important?

I
It helps consumers support small businesses.
I
It helps consumers find the lowest price for products.
I
It helps consumers make better choices in the future.
I
It helps consumers identify a problem or need.
3

One of Nizar’s favorite influencers on social media has endorsed a backpack that Nizar is interested in purchasing. Nizar’s best friend suggests that the backpack is no better than Nizar’s current one. Nizar disagrees, noting that the influencer has given the backpack a glowing review. Why should Nizar be cautious?

T
The influencer has not seen Nizar’s current backpack.
T
The influencer’s endorsement will increase the backpack’s price.
T
The influencer is trying to trick Nizar into buying the backpack.
T
The influencer is likely being paid to give a positive review.
4

best

J
Jada was excited when she found animal-shaped cookie cutters on a cooking website. She ordered the cookie cutters based on the photo, without reading the product description. When the cookie cutters arrived, they were only two inches wide. She had expected large cookie cutters.
M
Martin purchased a shirt online based on a photograph. In the photo, the shirt looked well made, with heavyweight cotton, nice buttons, and a stylish collar. When Martin received the shirt, the material was very thin, buttons were missing, and the collar was crooked.
L
Lola ordered a new bedspread online. In the photograph, the color looked like a forest green. When the bedspread arrived, it was more of a bluish green. Lola was disappointed because she wanted the forest green color.
L
Leo ordered a ball for his dog online. Based on the photograph, Leo assumed that the ball was hard, though the website did not say so. When the ball arrived, it was soft. Leo was disappointed because the soft ball would be easy for his dog to destroy.
5

How do nutrition labels help protect consumers’ choices?

b
by making it easier to compare products
b
by preventing the use of harmful ingredients
b
by making it difficult to counterfeit products
b
by requiring companies to be more eco-friendly
6

best

t
the Environmental Protection Agency
t
the federal Energy Star program
c
company websites
c
consumer reviews
7

most

T
The marketing department for an online athletic-wear company writes descriptions for each product. They accompany the descriptions with photographs that show happy, active people wearing their products.
A
An independent consumer group uses a set of standards to rate and review products in several categories. They publish their ratings and reviews so consumers can evaluate different choices.
O
Olivia has a popular cooking blog. In addition to posting recipes, she endorses kitchen appliances and provides links to sites where they can be purchased. She receives money each time a user clicks on a link.
M
Marcus reviews products he buys online. His reviews only discuss what he dislikes about the products. He never gives a rating higher than two out of five stars, even when he is happy with a purchase.
8

Amanda is buying a present for her two-year-old niece. She picks up a toy and sees the following label.

Question illustration
a
an environmental impact program
a
a fair-labeling requirement
a
a consumer-safety law
a
an insistence on business transparency
9

Which scenario is an example of an internal factor that might help a consumer recognize a need?

M
Marco’s friend just bought the latest release of a video game series. He and Marco played the game, and now Marco wants to buy the game for himself so that he can play anytime.
E
Eshe needs supplies for a school science project. She has made a list of everything she needs. She and her father are going shopping on Saturday to get the items on the list.
T
Trey notices that his throat is beginning to hurt, and he keeps sneezing. He thinks he might be getting a cold. He decides to go the drugstore to buy some cold medicine.
H
Hana’s running shoes are starting to wear out. When she hears a commercial for a new eco-friendly running shoe, it reminds her that she will need to replace her shoes soon.

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