Reading and Writing Answers

The first thing you must consider in any type of communication is ______.a.The type of communicationb.The style of communicationc.The purpose of the communicationd.The timing of the communication

Writers should avoid jargon because jargon ______.a.Takes too long to useb.Limits what ideas can be exploredc.Conveys too much informationd.Is difficult for many to understand

Written communication involves the exchange of information between a sender and a ______.a.Transcriberb.Receiverc.Authord.Customer

Comprehension and speed are the two most important traits in reading for business.

The purpose of a memo is to _____.a.Quickly send information around the worldb.Inform company employees of important newsc.Send serious and important information to clientsd.None of the above

In e-mails, it is okay to send messages that are _____.a.Aggressive and mean-spirited in natureb.Filled with text abbreviations, like LOL and TTYLc.Private in nature or contain secure informationd.Meant for company employees and executives

When it is necessary to inform a customer about a delay in their order, the proper communication format should be a ______.a.Business memob.Business letterc.Friendly letterd.E-mail

Stopping to take notes makes it harder to remember the details of something you’ve read.

Well organized business writing uses short sentences and paragraphs.

Once a person enters the workforce, they do not have to read much.