Which of the following is NOT another way of stating that perceptions differ?A.Beauty is in the eye of the beholder.B.Situations can be viewed from many perspectives.C.People of different ages have different tastes and priorities.D.Most people share similar opinions on important life matters.
Conflict resolution includes all of the following EXCEPT:A.negotiation and diplomacy between partiesB.continued aggression between partiesC.involvement and engagement of each partyD.nonviolently reaching a solution
Which of the following scenarios does NOT involve feelings leading to conflict?A.Sally ignores Betty's opinion.B.Sally feels Betty is wrong.C.Sally shares Betty's concerns.D.Sally tells Betty what to think.
A conflict is a fight, struggle, or disagreement, between a minimum of three or more people.
Which of the following is necessary to resolve conflict?A.patience with the conflict resolution processB.willingness to engage the other partyC.support of all involved partiesD.all of the above
Which of the following is an influence on conflict resolution?A.capabilityB.the nature of the conflictC.personal attitudesD.all of the above
While arguing with a coworker, it is best to point out mistakes immediately so that you do not forget something later.
Which of the following statements is TRUE?A.Arbitration is necessary when one or more of the parties involved is unwilling to compromise.B.Mediation involves a third party who does not help make a decision.C.A compromise is a jointly reached solution where both parties agree to give up part of their plan to reach a solution.D.all of the above
Which factor is important while brainstorming?A.haggling over failed solutionsB.pursuing one party's objectivesC.taking a break when facing roadblocksD.never compromising
A two-year-old child is on the same level as a ten year old child in terms of conflict resolution.
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