Price skimming works best for which type of product?A.Products that haven't been advertised muchB.Inexpensive products with many competitorsC.Products with elastic demandD.High-end products with unique features
What is a sales lead?A.An employee on the customer service team who deals with existing customersB.A sales person who works on a residual commission structureC.An expert in Maslow's hierarchy of needsD.A potential customer who has shown interest in the company's product
Which of the following is an example of an illegal business activity? A. Cross selling B. Network marketing C. Cold calling D. Price fixing Please select the best answer from the choices provided
When a potential customer becomes serious about the purchase and is likely to buy the product, the customer becomes a ___________.A.Sales prospectB.Retained customerC.Cross sellerD.Sales quota
What is a clientele?A.A list of benefits a product provides for customersB.A team of employees who promote customer retentionC.An individual customer who is unhappy with the company's productD.A collection of customers who purchase and use a company's product
Which of the following commission structures creates sales people who are highly motivated to close sales, because their entire income depends on it?A.Salary plus bonusB.Salary onlyC.Residual commissionD.Commission only
The __________ is the percentage of sales leads that actually end up buying the product.A.Retention ratioB.Conversion rateC.Sales commissionD.Market penetration value
A sales person who convinces a customer to buy a more expensive product than the customer originally intended is using what sales technique?A.Sales lead generationB.Cross sellingC.UpsellingD.Retention
A sales quota is usually expressed in a dollar amount or in __________.A.VolumeB.CommissionC.BonusD.Retention
Which selling method is most likely to irritate potential customers?A.Running a trade fair boothB.Cold callingC.Running a flea market boothD.Telemarketing to people who are interested in the product
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