System Maintenance Answers

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1
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Use the drop-down menus to complete each of the following sentences. Choose the best answer.

Answers:
For some external components such as flash drives and external hard drives, the safest way to remove them from a computer is to .:eject them
Sleep mode and Hibernate mode are that help you safely put your computer in a low-power state when you will not be using it for a period of time.:power-saving modes
Cleaning dust from your keyboard, monitor, and fans should be done .:regularly
Magnets a computer’s performance.:may damage
Heat, humidity, and cold can damage a computer’s .:internal and external components
You should check all computer cords for the safety of .:you and the computer
2
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✔ power-saving modesstart-up itemsdisk cleanup tools

A
✔ power-saving modes
B
start-up items
C
disk cleanup tools
3

CPUmotherboard✔ hard disk

A
CPU
B
motherboard
C
✔ hard disk
4

simply unplug✔ ejectturn off and then unplug

A
simply unplug
B
✔ eject
C
turn off and then unplug
5

Complete the following sentences by choosing the best answer from the drop-down menus.

Answers:
Sleep and Hibernate are examples of .:power-saving modes
Bad sectors are sections of the that are physically damaged.:hard disk
To protect some devices such as flash drives and external hard drives from corruption, it is best to the devices.:eject
6

What are the best ways to install internal hardware on a laptop? Check all of the boxes that apply.

A
Do it yourself – it cannot be that hard.
B
Get help from a qualified technician.
C
Follow any provided instructions if you are confident in your ability.
7

What is the safest way to install a new flash drive that you just purchased? Check all of the boxes that apply.

A
Plug it into one of the computer’s USB ports.
B
Wait for the computer to recognize the flash drive.
C
Install drivers if prompted to do so.
D
Start copying files to the flash drive before the computer finishes installing the hardware.
8

Choose the correct procedure from the drop-down menus to match each description.

Answers:
Shut down and unplug the computer. Remove the CPU case lid. Locate the various fans, and then use compressed air to blow dirt out through the internal slits from inside the case.:cleaning the fan
Save files to an external storage device to aid in file recovery.:backup
This process allows you to permanently delete files you no longer need.:cleaning out unneeded files
This mini program may be an unwanted application.:widget
Remove programs you accidentally downloaded when you purchased an e-book.:removing unwanted applications
This application scans, locates, and makes needed repairs on the hard drive.:checking the hard drive for errors
9

✔ backupdisk cleanupchecking the hard drive for errors

A
✔ backup
B
disk cleanup
C
checking the hard drive for errors
10

start-up✔ cleaning out unneeded fileschecking the hard drive for errors

A
start-up
B
✔ cleaning out unneeded files
C
checking the hard drive for errors
11

✔ widgetstart-up itemunnecessary files

A
✔ widget
B
start-up item
C
unnecessary files
12

✔ removing unwanted applicationschecking the hard drive for errorsremoving startup items

A
✔ removing unwanted applications
B
checking the hard drive for errors
C
removing startup items
13

automatic update✔ checking the hard drive for errorsstart-up item

A
automatic update
B
✔ checking the hard drive for errors
C
start-up item
14

What is the safest way to shut down a desktop or laptop computer?

A
Press the Power button and hold for three seconds.
B
Go through the computer’s Shut Down option.
C
Close the lid on a laptop.
D
Never shut down a laptop or desktop computer.
15

Which of the following best describes the reason behind proper shutdown procedures on a computer?

A
It stops the hard drive from spinning to ensure software applications close completely and the operating system shuts down properly.
B
It slams the computer system to a halt and saves you time.
C
It is as easy as pressing the power button – there is no “right” or “wrong” procedure for shutting down a computer.
18

✔ eject themunplug them

A
✔ eject them
B
unplug them
20

✔ power-saving modesrepair methodsdisk maintenance tools

A
✔ power-saving modes
B
repair methods
C
disk maintenance tools
21

hourlyinfrequently✔ regularly

A
hourly
B
infrequently
C
✔ regularly
24

do not damage✔ may damage

A
do not damage
B
✔ may damage
25

internal components onlyexternal components only✔ internal and external components

A
internal components only
B
external components only
C
✔ internal and external components

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