Topic Test Answers

When trying to gather information in order to identify a problem, it is important to _______.a.Evaluate the best course of actionb.Find reliable sourcesc.Embrace your assumptionsd.Generate multiple solutions

It can be a valid choice to not choose or implement any solution.

When designing a plan of action, always ______.a.Identify how success will be measuredb.Make someone responsible for carrying out the planc.Inform all employees affected by the pland.All of the above

Staying objective allows you to better assess the results of an action plan.

Assumptions are always harmful to the problem solving process.

In the problem solving process, the first step is to try to ______.a.Generate multiple solutionsb.Identify the factors and causesc.Decide on a solutiond.Identify the problem

In the problem solving process, the final step is to try to ______.a.Generate multiple solutionsb.Review your resultsc.Decide on a solutiond.Evaluate your choices

Concept maps work because they _______.a.Are colorful and interestingb.Can be drawn by almost anyonec.Visually demonstrate relationshipsd.Leave out vital information

Evaluating a solution objectively means ______.a.Asking others for their opinionsb.Choosing to ignore your biasesc.Taking your feelings into accountd.All of the above

It is likely that when you seek to define the problem, you will see that ________.a.Sometimes your perception of the problem shifts as you seek to solve itb.Your perception of the problem will never shift for any reasonc.A good definition is likely to earn you and your team a rewardd.It is impossible to define a problem until someone else looks at it