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The purpose of sending a thank-you letter after an interview is to _____. a.increase name recognitionb.demonstrate good mannersc.reiterate interest in a positiond.reinforce qualificationse.all of the above

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Which of the following is a characteristic of a structured interview? a. Conducted by an owner or manager b. Has a planned set of questions c. Informal and conversational d. Brings out interviewee's personality Please select the best answer from the choices provided

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A(n) _____ is a formal meeting between an employer and a job applicanta.background checkb.gatekeeperc.interviewd.personality test

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Which of the following is an example of a stress question?a.What type of work do you enjoy the most?b.What is your greatest weakness?c.How would you describe yourself?d.Why are you interested in this position?

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What information should be included in the opening paragraph of a thank-you letter?a.Mention skills that were omitted during the interviewb.Reinforce any points perceived as weaknessesc.Mention looking forward to a responsed.Reinforce interest and fit for the position

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Communication may account for as much as _____ of a hiring decision. a. 25% b. 40% c. 65% d. 80% Please select the best answer from the choices provided

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Which of the following is an example of a behavioral question?a.Why do you want to leave your current job?b.Have you ever been fired from a job?c.Describe an experience when you dealt with an angry customer.d.How would you describe yourself?

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Which of the following is NOT an example of nonverbal communication?a.Using facial expressionsb.Talking on the telephonec.Making eye contactd.Making hand gestures

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To dress for success you should wear heavy perfume or cologne and use lots of hairspray.

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If you have to reject a job offer because it isn't what you wanted, what is the best step to take?a.Say no at the interview to save the employer timeb.Do not call the interviewer backc.Call the interviewer back, thank them, and give a reason for your answerd.Call the interviewer and let them know you would never work for them

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Correct verbal communication during an interview includes _____.a.a pleasant tone of voiceb.positive vocabularyc.correct grammar and word choicesd.all of the above

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Many employers don't focus on an applicant's job skills. Instead, they say the most important thing is _____.a.the perfect résuméb.the best previous work experiencec.new shoesd.the right attitude

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Tracy recently had an interview at the local pet store and was offered a position. After weighing the pros and cons, she determined the job was not the right fit for her. How should Tracy follow-up with her job offer? a.Tracy should send the pet store a rejection letter.b.Tracy should call the interviewer, politely reject the offer, and thank them for the opportunity.c.Tracy does not need to do anything.d.Even though she is not taking the position, Tracy should ask for a job offer letter to include in her career portfolio as evidence of her employability.

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Expected professional behavior based on courtesy and cultural norms defines _____. a.dinner rulesb.appropriate dressc.business etiquetted.office procedures

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The purpose of this category of interview questions is to obtain factual information about the interviewee. a.General information questionsb.Behavioral questionsc.Character questionsd.Stress questions

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An interviewer can form a strong opinion of you within the first 30 seconds of meeting you.

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The process of sending and receiving messages with words defines _____. a.verbal communicationb.nonverbal communicationc.open communicationd.empty communication

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When conducting a mock interview, it is not necessary to dress in interview clothing.

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During an interview you should be modest about your skills and abilities.

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The purpose of this category of interview questions is to learn about the interviewee’s personal attributes.a.General information questionsb.Behavioral questions c.Character questions d.Stress questions

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