Topic Test Answers

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If you are able to avoid offending people, you have ______.a.punctualityb.confidencec.tactd.honesty

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If something is new or unusual, most people’s first instinct will be to ______.a.Accept itb.Try itc.Reject itd.Celebrate it

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A team suffering from resentment among team members should work on its ______.a.Long term goalsb.Job satisfactionc.Communicationd.Customer service

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It is important to define the problem during conflict resolution because both parties ______.a.Are likely to begin arguing afterwardsb.Need to agree on the problem to solve itc.Want a copy of the problem to give to the arbiterd.Are likely to practice active listening during the process

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Which of these rules of etiquette exists at every workplace? a. On Fridays more casual dress is allowed. b. Take care to be thoughtful about your coworker’s needs c. The most junior employee will take everyone’s lunch orders d. Work begins at 7 AM and you cannot be more than 1 minute late. Please select the best answer from the choices provided

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D

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Topic Test Answers — 26-27 SAS Ignite Career…