AnswersOnline Learning and Digital CitizenshipTroubleshooting Technology Issues

Troubleshooting Technology Issues Answers

10 verified answers
1
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cachechecklisthard driverecycle bin

A
cache
B
checklist
C
hard drive
D
recycle bin
2
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If a computer reboots itself on its own, the computer might have a(n)

A
access problem.
B
hardware problem.
C
Internet problem.
D
software problem.
4

What is one way to try to solve an Internet access problem?

A
clearing items from the cache
B
running an anti-virus program
C
inspecting the power cord
D
uninstalling the software
5

Part of performing routine computer maintenance includes

A
cleaning up after any spills.
B
deleting Internet browsing history.
C
removing the Internet connection.
D
reinstalling faulty software programs.
6

When students have computer trouble they usually are expected to

A
make any simple fixes on their own.
B
solve complex issues by themselves.
C
drop their school work until it is resolved.
D
pay a technician a high fee to fix the issue.
7

Melissa’s computer frequently has trouble with viruses. How can she fix this problem?

A
She can try to avoid spilling on her computer.
B
She can install scanning software.
C
She can check for signs of debris in her computer.
D
She can reboot her computer.
8

What are examples of common computer software problems? Check all that apply.Pages with fading ink come out of a printer.Programs suddenly quit or stop working.Documents close without warning.A video file stops playing unexpectedly.A program updates to the latest version.A computer crashes and stops working.

A
Pages with fading ink come out of a printer.
B
Programs suddenly quit or stop working.
C
Documents close without warning.
D
A video file stops playing unexpectedly.
E
A program updates to the latest version.
F
A computer crashes and stops working.
9

Ideally, how often should you back up the data on your computer?

A
once an hour
B
once a day
C
once a month
D
once a year
10

Finding and fixing a computer problem is known as

A
browsing.
B
deleting.
C
investigating.
D
troubleshooting.

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