Exam — Exam Answers

20 verified answers
1
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A two-step communication technique in which the listener first seeks to understand the speaker’s intention, and then repeats this back to the speaker, is known as [BLANK] listening.

Answer not available
2
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Select the five levels of need associated with Maslow’s Hierarchy of Needs.

A
conscience
B
superego
C
physiological
D
safety
E
ego
F
esteem
G
love/belonging
H
id
I
self-actualization
3

Which of the following is an element of the “wraparound approach”?

A
establishing an emotional support team
B
establishing an evaluation and analysis team
C
establishing a process planning team
D
establishing a coping mechanism building team
4

Select the correct five words that represent the acronym S.M.A.R.T.

A
Tactics
B
Measurable
C
Strategy
D
Rational
E
Attainable
F
Achievements
G
Realistic
H
Timely
I
Methods
J
Specific
5

Select three diversity issues that can become problems among people with a variety of different beliefs and practices.

A
family hierarchies
B
physical or mental disabilities
C
race
D
intelligence
E
gender
F
western society
G
diversity issues
6

Select four characteristics of a person in his or her role as a postulate.

A
possesses definitive life cycle
B
lives independently
C
interdependent with other people
D
achieves immortality
E
subject to changes in behavior
F
derives knowledge and sustenance from the environment
G
self-sustaining
7

Define ethical standards and explain why they are necessary for human services organizations.

Answer not available
9

Select three therapy techniques used in psychoanalysis.

A
shock therapy
B
participant observation
C
self-liberation
D
operant conditioning
E
classical conditioning
F
free association
G
thanatos and eros
11

Which of the following is a strategy to manage stress?

A
regular exercising
B
working overtime
C
organizing events
D
agreeing to take on more work
14

Select four of the eight stages of Erikson’s theory of human development.

A
Intimacy vs. Isolation
B
Eros vs. Thanatos
C
Initiative vs. Guilt
D
Trust vs. Mistrust
E
Simple vs. Compound
F
Life vs. Death
G
Identity vs. Role Confusion
H
Artificial vs. Authentic
17

Select the five theories that support the ideas behind motivation.

A
arousal theory
B
methodical theory
C
rational theory
D
incentive theory
E
specific theory
F
instinct theory
G
realistic theory
H
humanistic theory
I
achievement theory
J
drive theory
19

Match the definitions on the left with the terms on the right.

Answer:

0:Financial goal|1:Mentor|2:Pros and cons

22

Match the term on the left with its definition the right.

Answer:

0:Style of listening that requires the listener to give feedback on the content of the speaker’s message|1:Style of listening that exhibits understanding of feelings and emotions|2:Style of listening that allows a person to speak without the listener interrupting or reacting

23

Explain what domestic violence is, including the various types of abuse often involved. Include at least two examples of domestic violence.

Answer not available
24

Match the vulnerable population type on the left with the cause for the vulnerability on the right.

Answer:

0:limited comprehension, illiteracy, easily influenced or manipulated|1:institutionalized or cognitively impaired|2:inability to recognize or comprehend consequences of their actions; may be institutionalized or hospitalized

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