Effective Group Work — Unit test

Question 1

How can you prepare for a background check? a.Maintain good creditb.Be truthful on resumes and applicationsc.Obtain and verify credit reports and personnel recordsd.All of the above

Revolt · Accepted Answer

D

Question 2

Which of the following is a characteristic of an unstructured interview?a.Conducted by a professional interviewerb.Focuses on factual informationc.Common in small businessesd.Limited information on the interviewee's personality

Revolt · Accepted Answer

C

Question 3

The flowchart above illustrates which type of organizational message? a. upward b. lateral c. grapevine d. downward Please select the best answer from the choices provided

Revolt · Accepted Answer

A

Question 4

During feedback which of the following would be communicated?a.understandingb.clarificationc.criticismd.all of the above

Revolt · Accepted Answer

D

Question 5

Family is strictly people who share similar genetics.

Revolt · Accepted Answer

F

Question 6

List and define the five essentials of conversation. In your opinion which essential is the most important for creating a successful conversation? Explain your opinion.

Revolt · Accepted Answer

Student answers should include the following but exact wording may vary. 1. Opening - way to start a conversation 2. Feedforward - the conversation topic and timeline are introduced 3. Business - the heart/purpose of the conversation 4. Feedback - understanding is communicated 5. Closing - the way the conversation is finished Opinions of the most important stage will vary, but should include a well-thought out explanation.

Question 7

Conflict is all around us.

Revolt · Accepted Answer

T

Question 8

RuffBuddy Ruff: Buddy, I understand you are upset that I took your bone. I should have checked with you first. But please don’t point your paw at me. Buddy: I’ll point my paw at you if I want to point my paw at you! Ruff: I apologize and I know we can work this out. We have been friends for too long. Buddy: (points both paws) I have put up with you for way too long. You always do stuff like this! Like last week... Choose the answer that correctly identifies Ruff and Buddy’s conflict management styles. a. Ruff is confrontational and Buddy is cooperative. b. Buddy is non-confrontational and Ruff is cooperative. c. Ruff is non-confrontational and Buddy is non-confrontational. d. Buddy is confrontational and Ruff is cooperative. Please select the best answer from the choices provided

Revolt · Accepted Answer

D

Question 9

_______________ communication is confident, self-assured, positive communication.a.Interpersonalb.Assertivec.Managementd.Aggressively

Revolt · Accepted Answer

B

Question 10

Interpersonal communication includes _____________________,a.mutual sharingb.exchanging personal informationc.getting to know each otherd.all of the above

Revolt · Accepted Answer

D

Effective Group Work — Unit test Answers

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