Nonverbal Communication: Appearance, Gestures, and Expressions — Unit test

Question 1

Which of the following is an example of ageist language?a.“You’re too slow.”b.“Do you need glasses?”c.“Get a move on, old man!”d.“Are you deaf?”

Revolt · Accepted Answer

C

Question 2

Subject-verb agreement is an example of which communication characteristic?a.Communication is complicated.b.Communication follows rules.c.Communication involves content and relationship dimensions.d.Communication is irreversible.

Revolt · Accepted Answer

B

Question 3

Describe a situation in which you may experience bypass.

Revolt · Accepted Answer

Answers will vary, but should indicate an understanding that bypass occurs when people assign different meanings to words.

Question 4

Which is not an example of being aware of one’s communication with others?a.a doctor explaining a diagnosis to a patient in simple termsb.a daughter arguing loudly and heatedly with her motherc.students lowering their voice while they’re in the libraryd.a teacher clarifying a topic in her lecture

Revolt · Accepted Answer

B

Question 5

Which of the following is an example of a feedback message? a. advice from a guidance counselor b. teacher lecturing about 15th century art c. movie trailer from an upcoming movie d. calling a friend on the phone Please select the best answer from the choices provided

Revolt · Accepted Answer

A

Question 6

________________ are facial movements that convey emotional messages.a.Emblemsb.Regulatorsc.Adaptorsd.Affect displays

Revolt · Accepted Answer

D

Question 7

What is the difference between supportive and defensive communication?

Revolt · Accepted Answer

Supportive communication shows respect, empathy, openness, and cooperation, while defensive communication involves blaming, criticizing, withdrawing, or responding in a hostile way.

Question 8

How can the “same” language be different?

Revolt · Accepted Answer

Some languages are spoken in many different communities. This means that each community will develop it’s own rules and even words. An example is British English and American English; although the languages are basically the “same” because they are spoken in different communities, the two languages have developed some unique characteristics.

Question 9

A formal presentation can lead to miscommunication when: a. a speaker’s non-verbal messages do not match his or her verbal messages b. the formal presentation is too long c. the speaker is overqualified d. the speaker’s voice can be heard clearly Please select the best answer from the choices provided

Revolt · Accepted Answer

A

Question 10

Elaine is going into Pakistan for the first time and staying with a Muslim family. She has never left the U.S. and is quite intimidated by the prospect of encountering a new place. What can she do in order to ensure non-biased language?

Revolt · Accepted Answer

She can research Pakistani and Muslim customs beforehand, avoid stereotypes and assumptions, use respectful and inclusive language, observe her hosts’ practices, and politely ask questions when she is unsure about an appropriate term or behavior.

Nonverbal Communication: Appearance, Gestures, and Expressions — Unit test Answers

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