Suppose you have received a service with which you are disappointed. Which of the following is a good use of effective messaging to get your point across?
Answer
A
Do not anything directly, but make sure she knows you are unhappy.
B
Tell the person who performed the service that you think she lacks the skills necessary to do the job.
C
Send an e-mail to the worker's boss expressing your anger.
D
Explain what you think went wrong and ask for it to be corrected.