Read the formal letter, and then answer the question.891 River RoadChicago, IL 60654August 25, 2019Tallow Company56 Pebble DriveRichmond, Virginia 22213Dear Sir or Madam:I purchased the ReadyBot last month and was excited when it arrived. For the first couple of uses, it worked exactly as expected, but it broke the third time I used it. I managed to fix it, but this has been a recurring problem. I purchased it from an online retailer that will not reimburse the money I spent because I have owned the product for more than 30 days. This is simply unacceptable. I have included a negative review of the ReadyBot on the website and will never purchase a product from this company again.Sincerely yours,Pete Wilson
Pete Wilson describes a recurring problem with the ReadyBot and objects to being unable to get a refund. He says the situation is unacceptable and that he will not buy from the company again, so the letter’s main purpose is to make a complaint. It is not mainly a request for information or an introduction.
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