Workplace Etiquette — Unit test Answers

In order for team members to communicate effectively, they need the discipline to _______.a.Listen to people they agree withb.Speak only when spoken toc.Speak to those who disagreed.Listen first and speak second

The best time to begin a self improvement plan is when ______.a.You are going to be fired from your jobb.You have been reprimanded by your bossc.You have disappointed your friendsd.You think you need to improve to meet a career goal

In the end, businesses that use teams tend to have ______.a.Fewer sick leavesb.More profitsc.More managementd.Fewer products

Benjamin tells James at a company meeting that James has an unimportant job and still can’t do it correctly. Benjamin is being ______.a.Communicativeb.Intrepidc.Arrogantd.Humorous

Most people reject what they don’t understand because ______.a.It is too expensive to changeb.It challenges their own ideasc.It must either be rejected or it must be acceptedd.It is humiliating to try to understand something