Platforms
One benefit of repeating the self improvement process is that you can ______.a.Pay lower fees to plan and maintain the new goalb.See everything with fresh eyesc.Use skills and information from previous goalsd.Reduce the time spent improving at work
Cindy notices that some of her coworkers are having trouble completing a task. Cindy should ______.a.avoid them by leavingb.report them to a supervisorc.ignore them as much as possibled.help them complete the task
A code of conduct is considered an __________ set of ethical principles.a.Explicitb.Implicitc.Duplicitousd.Tangible
"An individual is unique and does not speak for or represent anything other than themselves." This statement is an argument against ______.a.Genderb.Diversityc.Stereotypesd.Ethnicity
A writer, an illustrator, a publisher and an agent would form a ______.a.Functional teamb.Cross-functional teamc.Management teamd.Corporate team
If you have an orientation where you read manuals and fill out paperwork, it is probably a _____.a.new hire orientationb.interactive orientationc.reorientationd.mentorship
Select the best defense of the following statement: “Changing the subject is a good way to avoid gossip.”a.Avoiding gossip is too difficult to do all the timeb.Changing the subject can avoid hurting anyone’s feelingsc.People who gossip will talk about anythingd.There is no effective way to stop gossip
Decide which statement best reflects a proper attitude on the first day of work.a.I should point out other workers who are not properly dressed.b.I should question business practices shown to me.c.I should listen closely when people talk to me.d.I should defend my ideas with rigor.
Which of the following is the best way to learn about a company culture?a.Read the company policy handbookb.Ask your boss how everyone should behavec.Observe the behavior and attitudes of your coworkerd.Find out where everyone lives and move there
One advantage of taking an active role in your orientation is that you will be able to _____.a.show everyone who the boss isb.answer questions you havec.get paid more than everyone elsed.show how much you know
What differences in company culture would exist between an FBI Agent and a mall security guard?a.Behaviorb.Valuesc.Attituded.Habitse.All of the above
Boosting morale in a workplace through reorientation is accomplished by giving employees _____.a.snacks and drinksb.the same direction and focusc.time off from their real workd.more supervision
If you have an orientation where you are completing training exercises on a computer, it is probably a _____.a.new hire orientationb.interactive orientationc.reorientationd.mentorship
The harm of stereotypes are likely to be aggravated in ________.a.Learning situationsb.Conflict situationsc.Living situationsd.Realistic situations
Even when maintaining open communication, you should not discuss ______.a.Your work habitsb.Your workloadc.Your personal lifed.Your filing system
Your boss tells you the company dress code is business casual. Which of these is the best response?a.“Okay, that sounds great.”b.“Why do we have a dress code?”c.“What does business casual mean here?”d.“I don’t like dressing up.”
A mission statement allows a company to communicate to workers and customers its ______.a.Purpose and valuesb.Product and profit planc.Purpose and profit pland.Product and values
How do professionals address their problems?a.With grace and malfeasanceb.With grace and maturityc.With griping and maturityd.With griping and malfeasance
If something is new or unusual, most people’s first instinct will be to ______.a.Accept itb.Try itc.Reject itd.Celebrate it
Unethical behavior should be reported to the proper authority, but care must be taken to ______.a.Report your perceptionsb.Explain what you think was happeningc.Report only what happenedd.Explain how you were able to see it
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Lesson 4.1 Speaking and Listening