Meetings — Unit test Answers

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5

Which best describes the role of a mentor in an informal mentoring program?

A
The mentor is the mentee’s direct supervisor.
B
The mentor provides guidance to the mentee.
C
The mentor ensures that the mentee follows procedures.
D
The mentor measures the mentee’s progress toward goals.
6

A patient and her doctor speak different languages, so the doctor requests an interpreter. This is best described as a(n)

A
physical consideration.
B
emotional consideration.
C
personal consideration.
D
behavioral consideration.
8

Some cultures prefer to not hear negative health information. A doctor who is interacting with a person from one of these cultures

A
should be respectful and mindful that some people don’t want to hear negative test results.
B
should tell the results of the medical exam regardless of the negative outcomes.
C
should tell a family member of the same culture.
D
should explain to the patient that death is a part of life.
10

While the doctor explains a diagnosis to a patient, the patient has a confused look on his face. What should the doctor do to ensure effective communication?

A
Tell the patient not to worry about it and to just take the medication.
B
Ignore the nonverbal cue, and continue with the confusing diagnosis.
C
Ask if the patient understands, and if they don’t, explain it again in different terms.
D
Cross his arms to show the patient that he does not have the time to go through everything he said again.
11

Which best describes an emotional barrier between a health-care professional and a patient?

A
behaviors that negatively affect communication
B
feelings that negatively affect communication
C
physical issues that negatively affect communication
D
environmental factors that negatively affect communication
12

Which best describes professionalism in a therapeutic relationship?

A
when a health-care worker treats a patient more kindly than other patients
B
when a health-care worker informs the patient about different treatment options
C
when a health-care worker is able to understand and reflect a patient’s feelings
D
when a health-care worker is able to remain both caring and objective with a patient
13

John and Fiona are both nurses at the same hospital. When Fiona was talking to John, John was very short with her and visibly upset. To prevent any problems, Fiona asked the nurse practitioner for a meeting to work out any conflict. John was upset with the way Fiona had treated one of his patients. Which best describes the conflict?

A
John had a personal conflict, and Fiona was the mediator.
B
John had a professional conflict, and the nurse practitioner was the mediator.
C
Fiona had an internal conflict, and she was also the mediator.
D
Fiona had a professional conflict, and John was the mediator.
14

Training meetings can be used to accomplish personal, professional, and organizational goals. Which best describes an example of a training meeting that will meet a personal goal?

A
A nurse attends a meeting to summarize the rotating work schedule of the nursing staff.
B
A doctor attends a meeting to exchange information on new medical procedures.
C
A pregnant woman attends a class on proper nutrition during pregnancy.
D
A patient attends a meeting with a hospital administrator to discuss the care received while hospitalized.
16

Mrs. Kim becomes very upset when the doctor prepares to give her boy a vaccination without first consulting with her. Mrs. Kim then begins yelling at the doctor. How could the doctor use critical thinking and interpersonal skills to resolve this conflict?

A
The doctor should continue giving the child the vaccine and ignore Mrs. Kim’s yelling.
B
The doctor should discuss Mrs. Kim’s concerns about vaccinations with her, help her see the benefits, and maintain a positive attitude.
C
The doctor should tell her that he can call child protective services and have them explain why she should vaccinate her child.
D
The doctor should respect the mother’s wishes and never give her daughter any vaccinations, but he should show his disapproval.
18

Which are factors of a successful therapeutic relationship between a doctor and a patient?

A
empathy and active listening only
B
empathy, active listening, and professionalism
C
active listening and treatment only
D
professionalism, intelligence, and treatment

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Meetings — Unit test Answers — AA - S26…