Dan is a nursing assistant who is told he will be taking care of Javier, a patient transferred from a Mexican hospital. When Dan observes Javier with the doctor, he notices that Javier is listening intently, but doesn't say much. He then hears Javier's family speaking Spanish in the hallway. Dan assumes that Javier does not speak English and he uses hand gestures when interacting with him. Dan later observes Javier speaking to a family member in English.