Student Organizations — Unit test Answers

14 verified answers
1
Free Preview

Which are factors of a successful therapeutic relationship between a doctor and a patient?

A
empathy and active listening only
B
empathy, active listening, and professionalism
C
active listening and treatment only
D
professionalism, intelligence, and treatment
2
Free Preview

Ayla went to the emergency room. After she was placed in an exam room, a male doctor went in to see her. She immediately was uncomfortable and showed many nonverbal cues to indicate her discomfort. What best describes what the doctor should do?

A
He should assume that she is of lower socioeconomic status and that she will not ask any questions.
B
He should start the examination and assume that she is probably just not feeling well.
C
He should keep good eye contact and tell her what will happen during the examination.
D
He should ask if she is uncomfortable with a male doctor and offer to get her a female doctor.
3

The doctor emailed the pharmacist a question about the proper dose of medication to give a patient. Which is the best response that a pharmacist should give to the email?

A
A response of smiley faces made by the computer keys.
B
A response asking for more clarification.
C
A response exclaiming “oh!”
D
A response saying “no.”
4

Which best describes the role of a mentor in an informal mentoring program?

A
The mentor is the mentee’s direct supervisor.
B
The mentor provides guidance to the mentee.
C
The mentor ensures that the mentee follows procedures.
D
The mentor measures the mentee’s progress toward goals.
8

Which best describes an emotional barrier between a health-care professional and a patient?

A
behaviors that negatively affect communication
B
feelings that negatively affect communication
C
physical issues that negatively affect communication
D
environmental factors that negatively affect communication
9

What is the most frequent cause for a sentinel event?

A
wrong procedure
B
retention of a foreign body
C
medication errors
D
delays in treatment
10

John and Fiona are both nurses at the same hospital. When Fiona was talking to John, John was very short with her and visibly upset. To prevent any problems, Fiona asked the nurse practitioner for a meeting to work out any conflict. John was upset with the way Fiona had treated one of his patients. Which best describes the conflict?

A
John had a personal conflict, and Fiona was the mediator.
B
John had a professional conflict, and the nurse practitioner was the mediator.
C
Fiona had an internal conflict, and she was also the mediator.
D
Fiona had a professional conflict, and John was the mediator.
13

John and Fiona are both nurses at the same hospital. When Fiona was talking to John, John was very short with her and visibly upset. To prevent any problems, Fiona asked the nurse practitioner for a meeting to work out any conflict. John was upset with the way Fiona had treated one of his patients. Which best describes the conflict?

A
John had a personal conflict, and Fiona was the mediator.
B
John had a professional conflict, and the nurse practitioner was the mediator.
C
Fiona had an internal conflict, and she was also the mediator.
D
Fiona had a professional conflict, and John was the mediator.
14

Mira is a college senior and wants to enter the healthcare field. She attended a HOSA meeting during which a surgeon hosted a question and answer session for future healthcare workers. How did Mira benefit from attending the HOSA meeting?

A
She was only able to improve her skills.
B
She was only able to network.
C
She was only able to make friends and improve her skills.
D
She was able to make friends, improve her skills, and network.
18

During one day, an emergency room received 20 different patients that had a Salmonella infection. Salmonella is a bacteria that is found in undercooked meat or contaminated salads. According to the patients’ histories, a majority of the patients lived in the same area. Which best describes what the hospital should do?

A
Warn the local grocery store that there may be contamination.
B
Assume that day was just an abnormal day for Salmonella cases.
C
Take these cases as a way to continue development of their skills.
D
Take it as a learning experience to reduce errors.
19

A patient and her doctor speak different languages, so the doctor requests an interpreter. This is best described as a(n)

A
physical consideration.
B
emotional consideration.
C
personal consideration.
D
behavioral consideration.
20

Which best describes a benefit of being a member of HOSA?

A
HOSA allows professionals to network and offers no benefits to students.
B
HOSA creates partnerships between students and instructors.
C
HOSA is extremely selective and requires members to work in health care.
D
HOSA focuses on business management and government industry.

Did you find these answers helpful?