Unit Test — Unit test Answers

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Which of the following reflects "Understand Your Receiver"?

A
Jane ushers her employee into her office to discuss job satisfaction.
B
Elaine interjects gently into her friend’s discussion on recipes.
C
Joy argues against planning another meeting on Friday.
D
Mark asks Erin out on a date.
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To Who it May Consern, I am writing to request more information about State Universities Freshmen WorkStudy Program. My address is: 123 Main Street, Columbia WA, 55500 Thank you, Stephan Smith What is the Internet communication problem in the email above?

A
grammar errors
B
no greeting
C
poor spelling
D
both a and c
23

Which of the following is an example of common Internet communication problems?

A
low bandwidth
B
slow Internet connection
C
poor grammar
D
bad graphics
24

Which of the following does not reflect the second step of effective communication?

A
Ken bows to a Japanese businessman when he greets him.
B
Joy lowers her voice when she asks about her friend’s condition.
C
KC interrupts his teacher’s lecture to ask a question.
D
Eric conducts himself in a professional manner during his interview.
25

_______________ is communication that indicates a willingness to work together in a spirit of trust, understanding and acceptance.

A
Effective communication
B
Cooperative communication
C
Supportive communication
D
Defensive communication
26

There are no commonly understood rules or guidelines for communicating online.

A
T
B
F
27

Which of the following is an example of using nonverbal communication to regulate verbal communication?

A
holding up a hand to indicate you do not wish to be interrupted or to stop communication
B
smiling while recounting an experience you found amusing
C
crossing fingers to indicate lying
D
clapping after a performance, yelling/cheering during a sporting event
28

Which category or categories of kinesis is the person in this photograph displaying?

Question illustration
A
illustrators
B
adaptors and regulators
C
emblems and affect displays
D
All of the above.
29

To join two or more objects to make a larger whole is to _____________ them.

A
regulate
B
compliment
C
integrate
D
correlate
30

What aspect of nonverbal communication do the ladies in this picture seem to be most preoccupied with at the moment?

Question illustration
A
gestures
B
eye contact
C
posture
D
appearance
31

What is the fourth step of effective communication?

A
Adjust your communication based on the feedback.
B
Choose effective words.
C
Understand your receiver.
D
Be aware of feedback.
32

What is personal space?

A
the area surrounding a person
B
the amount of touching you tolerate
C
your bedroom
D
an assigned seat in a classroom
33

Nonverbal communication is tied to _______________.

A
constructs
B
integration
C
culture
D
multiple channels
34

from “I Have a Dream,” by Martin Luther King, Jr.I am not unmindful that some of you have come here out of great trials and tribulations. Some of you have come fresh from narrow jail cells. And some of you have come from areas where your quest -- quest for freedom left you battered by the storms of persecution and staggered by the winds of police brutality. You have been the veterans of creative suffering. Continue to work with the faith that unearned suffering is redemptive. Go back to Mississippi, go back to Alabama, go back to South Carolina, go back to Georgia, go back to Louisiana, go back to the slums and ghettos of our northern cities, knowing that somehow this situation can and will be changed.Let us not wallow in the valley of despair, I say to you today, my friends.And so even though we face the difficulties of today and tomorrow, I still have a dream. It is a dream deeply rooted in the American dream.I have a dream that one day this nation will rise up and live out the true meaning of its creed: "We hold these truths to be self-evident, that all men are created equal."

A
A
B
B
C
C
D
D

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